Business Analyst - Remediation

Posted 02 April 2025
SalaryNegotiable
LocationSydney
Job type Contract
DisciplineCustomer Experience
Reference90M0666429_1743580813

Job description

Business Analyst - Regulatory Transformation Project
Location: Sydney | Hybrid | Contract Opportunity


FinXL is currently seeking an experienced Business Analyst to join a major regulatory transformation program within a leading enterprise business. This high-impact initiative focuses on strengthening internal processes, governance, and compliance frameworks.

As a Business Analyst, you'll play a key role in translating regulatory obligations into actionable change, working across customer service, sales, credit, and collections operations. You'll work closely with cross-functional teams to drive meaningful improvements to business processes, risk controls, and operational compliance.

Key Responsibilities:

  • Facilitate workshops and gather business requirements from key stakeholders

  • Map and analyse current-state (as-is) business processes

  • Define and document improved future-state (to-be) processes aligned with regulatory expectations

  • Perform gap analysis, root cause assessments, and validate proposed solutions

  • Work collaboratively with legal, compliance, IT, and operations teams

  • Assist in identifying risks and designing appropriate controls to mitigate them

Ideal Candidate:

  • Proven experience in business process reengineering in regulated or compliance-driven environments

  • Excellent stakeholder engagement and facilitation skills

  • Strong documentation capabilities including business requirements, process maps, and use cases

  • Understanding of customer lifecycle processes, including onboarding, credit assessment, and collections

  • Previous experience in enterprise or highly regulated industries (e.g. financial services, utilities, public sector)

This is a fantastic opportunity to be part of a program that delivers meaningful change across a large enterprise. You'll be working as a FinXL consultant and deployed within a supportive, outcome-focused client environment.

Apply now or reach out to our team to learn more.